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Contact Smell Good Guys®

We are the Smell Good Guys.

We don’t just make your world smell good, we make it smell great!™

Smell Good Guys® has grown into the aromatherapy, cleaning and odor control industry leader in the Pacific Northwest. Smell Good Guys® has strived to provide their customers with only the finest products and services available.

Common queries answered

Frequently asked Questions

Most orders ship same-day before 2PM PST or within 1-2 business days of receiving your order. You may receive your order in 3-8 days depending on where you are located in the United States. 

All orders are shipped from our warehouse in Everett, WA 98204.

Product availability may affect your shipping times. We will notify you if there are any expected delays.

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If there is an error in the shipping address for your order – please call our shipping department immediately during our operating hours.

If you are contacting us out of operating hours, please email us with the order number and the updated shipping address.

In most circumstances, we should be able to accommodate an address change if the order has not shipped. In some cases, you may need to contact the shipping carrier to make changes to your shipment if the package has already left our facility.

You will be provided a tracking number with your order as soon as the order ships. To view your past orders, visit your account.

If you cannot find your tracking number, contact us and we will help you. 

To protect your data, we do not keep your credit card information on our website. All payments are processed through our secure merchants.

Sales tax will be calculated upon checkout. Tax will depend on the state you are located in.

We ship domestically in the United States.

We do our best to ship items together. Depending on the amount of items and the item size, the number of packages may vary per order.

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